Cancellation policies
Before making a reservation, please review our cancellation and rescheduling policies.

Cancellation Policies:
*To reserve the diving service (tour or course) we require 50%
advance deposit.
* 5 days before the diving service (tour or course) we request
100% deposit in advance.
*Cancellations made 8 days in advance of the date
If the reservation is made or more, 100% of the deposit is refunded.
*Cancellations made 7 to 5 days in advance of the date
50% of the deposit is refunded once reserved.
*Cancellations made 4 days or less in advance are non-refundable.
deposit. Hoping for your understanding, as diving is a
an activity that requires very specific operations and logistics and
delicate.
* If weather conditions do not allow the tour to take place
diving, the client is given the option to reschedule or if the
The client has no other time option to take the tour, so they are
We will refund 100% of your deposit. We reserve the right to
Cancel the tour due to weather conditions, including the tour itself
day of the activity taking into account that for us the
Passenger and crew safety will always come first.
Please be punctual
* There is no refund for no-shows
Cancellation Policies:
*To reserve the diving service (tour or course), we require a 50%
deposit in advance.
*5 days before the diving service (tour or course), we require 100%
of the deposit in advance.
*Cancellations made 8 days or more before the reserved date will
receive a 100% refund of the deposit.
*Cancellations made between 7 to 5 days before the reserved date
will receive a 50% refund of the deposit.
*Cancellations made 4 days or less before the reserved date will
do not receive a refund of the deposit. We ask for your understanding
as diving is an activity that requires very specific and delicate
operations and logistics.
*If weather conditions do not allow the diving tour to take place,
the client will have the option to reschedule, or if they are unable
to reschedule, they will receive a 100% refund of the deposit. We
reserve the right to cancel the tour due to weather conditions,
even on the same day of the activity, as the safety of our passengers
and crew is always our top priority.
*Please be on time, there are no refunds for no-shows.
